Binding and identification the consumers, increasing their loyalty and enabling on-line transactions for them are the key success factors in retail business today. Telco technology is enabling new business models and provides tools to handle each consumer individually and instantly.
Messaging dialogs and conversations with consumers are important parts of the strategy. They are fast, targeted and non-disturbing. Multiple messaging channels (emails, SMS, voice messages, RCS, instant messengers) are combined based on preference of the consumer.
Loyalty programs and mobile marketing are often connected with branded mobile tariffs which provide also a regular billing relation with the consumer.
For our retail partners we offer the following services:
- Customer Conversation Services
- Mobile marketing
- Consumer contest
- Customer satisfaction surveys
- Mobile applications
- Leads / Order Management
- SMS Orders
- Business Process Outsourcing (BPO)
- Professional Services
- Application Development
- Loyalty and Converged Telco Services
SELECTED PARTNERS – COOP, Nestlé