More about our porfolio
Omnichannel
Omnichannel is a strategy that focuses on delivering a consistent customer experience across all communication and sales channels. This strategy uses a variety of different channels such as phone, email, chat apps, social media and in-person visits to ensure an integrated and consistent customer experience.
Service Delivery Platform as a Service (PaaS)
We develop and operate our own communication platforms and applications. We follow the latest technology trends and tailor our solutions to individual partners and projects. Our goal is to provide these solutions at optimal costs and in the shortest possible time. We use state-of-the-art agile development practices.
SDP for messaging communication
It allows you to use different channels for message delivery – SMS, email, voice messages and communication applications including private ones. Provides modules and functions for maintaining contact, group, campaign and distribution databases. It offers a wide range of options for creating reports, statistics and dashboards.
SDP for virtual operators
For virtual operators, it offers a complete system for sales and support of converged telecommunications services. The platform supports the creation of packages of different services from different wholesale partners and operators. In addition to mobile services, fixed internet services and various end-devices, it also supports other services such as IPTV or other multimedia services.
SDP for M2M / IoT
In addition to data connectivity, smart devices and applications require a number of other support processes that enable their efficient distribution through various distribution channels so that they become accessible to the widest possible range of end users. At the same time, it is necessary to ensure their installation and support through local partners.
SDP for Cloud
Today’s rapidly changing environment is increasingly supporting the use of cloud services. This applies to their volume, different types of services and different users. Corporate costs for cloud services are rising rapidly and controlling them, being able to break them down into different cost centres and specific users is becoming a necessity.
Billing for FUSION IoT
The FUSION IoT customer and partner data SIM card management platform – simple, automated and free of administrative burden. The user-friendly interface provides end-users with information about the SIM card status and displays an overview of the amount of data used, while allowing online data purchase and payment.
SMS applications
A number of specific applications are built on the basis of SMS, mainly using fast, non-disruptive and two-way communication, such as receiving and processing orders, customer satisfaction surveys, notification services, tickets, passes, parking tickets, electronic prescriptions, passwords and many others.
SMS Gateway
The source of data for communication with customers, partners or clients is usually company systems, whether business, marketing or operational. From these systems, data for customer communication is generated synchronously or asynchronously, which is then processed and sent via various application interfaces and protocols.
Payment Services
We offer our partners a modern payment system, which enables their customers to can pay for various services without cash using their mobile phone, payment card or bank transfer. It is possible to use various billing models – post-paid services, pre-paid services, subscription or hot billing.
Application and Solution Development
Creating customer applications and portals, especially based on our communication platform, is another of our domains. Solutions from us include the processing of the assignment, analysis, design of the solution and continues through the actual programming, testing and ends with the implementation into real operation.
News from COMVERGA
