Messaging dialogs and conversations with clients are key elements of a successful relationship management today. They are fast, targeted and non-disturbing. Multiple messaging channels (emails, SMS, voice messages, RCS, instant messengers) are combined based on preference of the client.
In this area we offer the following services:
- Customer Conversation Services for CRM
- Mobile marketing
- Notification services
- Customer satisfaction surveys
- Mobile applications
- One Time Passwords
- Professional Services
- App developments
Telecommunications are converging with classical utilities. They provide not only bidirectional access to smart devices within infrastructure of utilities but they are also playing important role in consumer converged offerings. Telco tariffs are being parts of bundles with electricity, gas and water and become a key customer loyalty and acquisition driver.
We are ready to fully operate needed infrastructure as well as related business processes:
- Business Process Outsourcing (BPO)
- Service Delivery Platform as a Service
- Telco Infrastructure Operations
- Professional Services
- App developments
- Smart Home Infrastructure & Applications
- Loyalty and Converged Telco Services